We are here to Start Something BIG

Start working with usAt Big Brothers Big Sisters, we’re always looking for talented, dedicated people who believe in the power of role models and the potential of children.


One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference.

Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that new found point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America's youth, schools, and communities.

We're Hiring!

Program Director (San Rafael)

This is a full-time position supervising 5+ people. Our agency serves four Bay Area counties: Marin, Sonoma, Napa and Solano. 

The Program Director (PD) establishes strategic direction for the program function, oversees program design and implementation to ensure achievement of annual goals and provides management and oversight to all aspects of program service delivery. S/he ensures collaboration and alignment with other internal departments and advocates for support from community partners.

The candidate must be an adaptable, strategic, visionary leader with strong management skills and the capacity to successfully implement and lead multiple projects simultaneously.


Position Responsibilities

Hires, engages, develops, and holds program staff accountable to work efficiently and effectively, and to achieve individual and team goals while complying with local polices and national standards of practice. Regularly reviews program processes conducted by program staff members in order to provide coaching, identify areas of strength and opportunity, and consistently ensure that BBBS Standards of Practice, policies and procedures, and youth protection best practices, are in place. 

Provides ongoing training for program and agency staff as well as the Board of Directors pertaining to child safety and other identified areas (i.e. cultural competency, poverty).

Leads program performance management practices through creation of reports (including statistical results), analysis of trends and issue.  Presents this information to different audiences (ED, other agency staff, Board of Directors, community partners, and funders) as needed.  Ensures the program component of the agency’s Annual Self-Assessment (required by BBBSA) is completed as required.

Develops and enhances the agency’s customer-focused outreach efforts to ensure that the agency’s image, mission, values, and advocacy for children and youth are properly communicated to people throughout the service area.  Leads communications across departments and within departments related to service delivery and customer service to enhance program implementation, communicate policy and assure compliance.

Plans, leads and drives implementation of programs designed to increase and strengthen Big and Little match relationships and youth development.  Manages critical service and workflow issues that are impacting the ability to provide quality services.  Develops and implements new program initiatives to expand mentoring services or target community issues as directed or needed.

Communicates to ED and Board of Directors on matters of program effectiveness, youth outcomes and child safety, while leading the Board’s Program Committee in establishing the annual program plan.  Establishes and ensures a system for annual goal attainment, program performance management, quality assurance, and youth protection while ensuring the board-approved Program Manual is reviewed and updated, as needed.

Ensures that that all systems required to track and report on program functions due for grant requirements are established and maintained as needed. Monitors and reports on progress toward goals for grants, identifies challenges and solutions to those challenges in a timely manner and keeps the Executive Director (ED) and Grantor informed.

Develops and maintains positive working relationships with funders, community organizations, schools and business leaders to educate them regarding the agency’s mission, promote involvement in agency activities, and gain their support of the agency.

Other duties as assigned.

Learn More>>


Equal Employment Opportunity

BBBS of the North Bay makes all employment decisions without unlawful regard or consideration for any individual's race, color, religion, sex, age, national origin, ancestry, citizenship, physical or mental disability, marital status, medical condition, sexual orientation, or other protected classification

Americans with Disabilities Act

BBBS of the North Bay is committed to principles of equal opportunity for all job applicants and employees. In keeping with this policy, it does not engage in impermissible discrimination based on any protected characteristic, including an individual's disability. BBBS of the North Bay will also make reasonable accommodations that are necessary to comply with the state and federal disability discrimination laws. This means the BBBS of the North Bay will make reasonable accommodations for the known physical or mental disability or known medical condition of an applicant or employee, consistent with its legal obligations to do so.



© 2013 Big Brothers Big Sisters of the North Bay, 1618 2nd Street, San Rafael, CA 94901, 415-453-3800

Big Brothers Big Sisters
, the Big Brothers Big Sisters logo, and Start Something are service marks of Big Brothers
Big Sisters of America, Inc. (BBBSA) and are used under a license from BBBSA. All rights reserved.